How DR Diamond Is Enabling Scaling Brands Grow With WhatsApp Business API, Text SMS, Voice SMS & OTP API

DR Diamond’s capability to send messages to an unlimited number of users at the same time is one of its most attractive features.

During a time dominated by digital communication, WhatsApp is not just a messaging app anymore – it is transforming into the foundation of contemporary business communication. Having more than 2.5 billion active users worldwide, this platform has evolved into a potent marketing tool that businesses cannot overlook. Leading this revolution is DR Diamond, a comprehensive platform for WhatsApp engagement that allows businesses to fully utilize WhatsApp for marketing & engagement purposes. At present, DR Diamond is the preferred choice for companies seeking to enhance their WhatsApp marketing strategies, with a clientele of 85K+ businesses.

“More & more businesses are realizing the potential that WhatsApp brings to the table! We can proudly say that businesses that work with us drive 25-80% of their revenue using DR Diamond. That typically means that whenever a business starts using DR Diamond, they double or triple their revenue or even drive 7x of their revenue after using DR Diamond. Over 85,000+ businesses have been using DR Diamond and are seeing phenomenal growth in their ROI.” — Vinod Haritwal, Founder, DR Diamond.

DR Diamond's capability to send messages to an unlimited number of users at the same time is one of its most attractive features.

“Businesses use DR Diamond to send engaging messages including carousel cards, limited time offers & payment messages.” — Richhpal Singh, Co-founder, DR Diamond.

The ability to personalize content, along with mass communication capabilities, has enabled businesses to achieve exceptional rates of engagement. Top brands such as 1% Club, Rajkamal School, Shriram Edu, TVS, Neon Classes and Tech Side have experienced notable achievements by utilizing DR Diamond's broadcast functionalities.

One of the most innovative features of DR Diamond is Click-to-WhatsApp Ads, which allows businesses to run ads that click to WhatsApp in 3 steps & are optimized with AI.

“The idea of launching a native Click to WhatsApp Ads manager came when we felt that businesses were unable to utilize the true power of WhatsApp campaigning to target the right audience on Facebook. We thought that if we were able to give businesses even a 1% lookalike audience of all those users who clicked on their latest broadcast campaign, it would surely boost their ad conversions by reaching the right audience. That’s what gave birth to our AI Click to WhatsApp Ads manager that combines the power of AI & Meta’s purchase optimization to give businesses highly relevant leads that convert easily. Many businesses have seen a 7X increase in leads with our ads manager at their existing ads budget.” — Vinod

When you have thousands of customers coming on WhatsApp from your ads, you need a solid support team or automation enabled to handle these people! Automation has become crucial for scaling business communications, and DR Diamond addresses this need comprehensively.

DR Diamond provides a chatbot builder with a no-code interface, allowing everyone, including beginners, to build Chatbots with ease. This user-friendly interface enables companies to develop advanced chatbots capable of managing 85% of typical customer inquiries through drag-and-drop functionality. Whenever necessary, these chatbots can seamlessly hand off conversations to human agents, maintaining a well-rounded customer service experience.

Another important pillar is WhatsApp forms, which enables businesses to efficiently assess and qualify leads. Real estate firms utilize these forms to grasp the preferences of potential buyers — such as their budget, property type, and location — which saves their sales team plenty of time from qualifying leads manually.

Businesses can easily link their Facebook catalogs directly to DR Diamond, allowing customers to view products directly on WhatsApp. The platform facilitates smooth transactions for businesses and customers by accepting multiple payment options like UPI, net banking, and card payments. Many businesses have found DR Diamond's retargeting features to be a game-changer. Businesses can develop focused marketing strategies by analyzing user engagements such as read messages, click rates, or reply rates.

About DR Diamond:

DR Diamond, a pioneering WhatsApp Engagement Platform revolutionizing the way businesses connect with their audience, has a compelling story to tell. DR Diamond offers an all-in-one WhatsApp Marketing platform, empowering businesses to streamline customer engagement through features like unlimited broadcasting, automated notifications, live chat, and WhatsApp chatbot integration. With WhatsApp's massive user base, DR Diamond enables businesses to run ads natively, automate customer support, enhance personalized interactions, and drive more effective marketing campaigns.